You may return your product(s) within a delay of 14 calender days after reception The notice period expires 14 days after the day on which you or a third party you designated, who is not the carrier, physically holds the good(s).

the products must be : intact, unworn, unwashed, unused all accessories and all labels are still on the inside all labels are still on the outside the secured hang-tag label is still 'seal-locked'

The returned goods travel at your own risk. To ensure that your order arrives correctly, we recommend that you keep the shipping receipt, therefore we suggest to return the product(s): with a 'proof of delivery' or with a 'track & trace' number.

You have 2 options Online with a 'return form'. This form will be automatically generated in our system. Contact our service by 'mail' mentioning name / address / invoice n°/ article n° /date of return & eventual reason. If these mentionings are not clear, this option will not be validated.

Put the items you want to return in the shipping box. Stick a return label on the box and remove or cover the original shipping label. return to: WD Diffusion nv Oude Beselarestraat 52 8940 WERVIK BELGIUM +32 56311587 INFO@WD-DIFFUSION.COM

You will receive all payments you have made until that moment, including delivery costs (except any additional costs resulting from your choice of a delivery method other than the cheapest offered by our standard delivery) without delay and at least no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you with the same payment method as the original transaction, unless you have expressly agreed otherwise. In any case, such fees will not be charged to you. We will wait until we receive the goods. You must return the goods to us without delay, but at least no later than 14 days after the day on which you decide to cancel the agreement. You'll be on time to return the goods before the 14-day period has expired. You are only liable for the depreciation of the goods as a result of the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and operation of the goods